![]() It is important you notify us and send photos within 2 days (preferably same day) of delivery.We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. ![]() If you notice damage after delivery, please immediately send clear photos of the damage to we can make an insurance claim and look after you with a replacement at no cost to you. If you notice significant damage to the item or packaging please take clear photos or video showing the damage, refuse to accept delivery and contact us ASAP. Please inspect the packaging of your item(s) when they arrive. If you believe that your clock is defective for any reason please email us at or phone 1300 799 574 or live chat ( bottom right of any page on our website) and we will happily help you with the issue and replace the item if necessary. Check the product page for specific warranty periods. Please contact us before returning any items.Īll of our clocks come with at least 1 year warranty, with some products & brands offering 2 or even 5 years. Any payment processor/credit card fees incurred if you paid via a method other than bank transfer.īear in mind you are always covered by Warranty for defects.
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